Wednesday, April 1, 2009

When newspapers are gone, what will you miss?

Years and years after some pundits began predicting the end of newspapers, the newspapers themselves are finally realizing that it's over. Huge debt, high costs, declining subscription rates, plummeting ad base--will the last one out please turn off the lights.

On their way out, though, we're hearing a lot of, "you'll miss us when we're gone..." laments. I got to thinking about this. It's never good to watch people lose their livelihoods or have to move on to something new, even if it might be better. I respect and honor the hard work that so many people have put into newspapers along the way. If we make a list of newspaper attributes and features, which ones would you miss?

Woodpulp, printing presses, typesetting machines, delivery trucks, those stands on the street and the newsstand... I think we're okay without them.

The sports section? No, that's better online, and in no danger of going away, in fact, overwritten commentary by the masses is burgeoning.

The weather? Ditto. Comics are even better online, and I don't think we'll run out of those.

Book and theater and restaurant reviews? In fact, there are more of these online, often better, definitely more personal and relevant, and also in no danger of going away.

The full page ads for local department stores? The free standing inserts on Sunday? Easily replaced.

How about the editorials and op eds? Again, I think we're not going to see opinion go away, in fact, the web amplifies the good stuff.

What's left is local news, investigative journalism and intelligent coverage of national news. Perhaps 2% of the cost of a typical paper. I worry about the quality of a democracy when the the state government or the local government can do what it wants without intelligent coverage. I worry about the abuse of power when the only thing a corrupt official needs to worry about is the TV news. I worry about the quality of legislation when there isn't a passionate, unbiased reporter there to explain it to us.

But then I see the in depth stories about the Abhishek-Aishwarya wedding or Priyanka Gandhi's dressing style and I wonder if newspapers are the most efficient way to do this anyway.

The web has excelled at breaking the world into the tiniest independent parts. We don't use this to support that online. Things support themselves. The food blog isn't a loss leader for the gardening blog. They're separate, usually run by separate people or organizations.

Punchline: if we really care about the investigation and the analysis, we'll pay for it one way or another. Maybe it's a public good, a non profit function. Maybe a philanthropist puts up money for prizes.

The reality is that this sort of journalism is relatively cheap (compared to everything else the newspaper had to do in order to bring it to us.) Newspapers took two cents of journalism and wrapped in ninety-eight cents of overhead and distraction. The magic of the web, the reason you should care about this even if you don't care about the news, is that when the marginal cost of something is free and when the time to deliver it is zero, the economics become magical. It's like 6 divided by zero. Infinity.

I'm not worried about how muckrakers will make a living. Tree farmers, on the other hand, need to find a new use for newsprint.

Thursday, March 26, 2009

The Best Middle Name Ever

It's not Ambani or Mittal or Bajaj or Tata.

It's "The."

As in Attila The Hun or Alexander The Great or Zorba The Greek.

When your middle name is 'The', it means you're it. The only one. The one that defines the category. I think that focus is a choice, and that the result of appropriate focus is that you earn 'the' middle name.

Seek the.

Of course, Winnie the Pooh is the exception that proves the rule.

Wednesday, March 25, 2009

Is marketing evil?

Marketing works.

If you spend time and money (with skill) you can tell a story that spreads, that influences people, that changes actions. Marketing can cause people to buy something that they wouldn't have bought without marketing, vote for someone they might not have considered and support an organization that would have been invisible otherwise.

If marketing doesn't work, then a lot of us are wasting a great deal of effort (and cash). But it does.

So, does that make marketing evil?

I think it's evil to persuade kids to start smoking, to cynically manipulate the electoral or political process, to lie to people in ways that cause disastrous side effects. I think it's evil to sell a patent medicine when an effective one is available. I think it's evil to come up with new ways to make obesity acceptable so you can make a few more bucks.

Marketing is beautiful when it persuades people to get a polio vaccine or wash their hands before doing surgery. Marketing is powerful when it sells a product to someone who discovers more joy or more productivity because he bought it. Marketing is magic when it elects someone who changes the community for the better. Ever since Josiah Wedgwood invented marketing a few centuries ago, it has been used to increase productivity and wealth.

I admit I've got a lot of nerve telling you that what you do might be immoral but let me try in any case. It's immoral to rob someone's house and burn it to the ground, but is it immoral to market them into foreclosure? Well, if marketing works, if it's worth the time and money, then I don't think it matters a bit if you're doing your job. It's still wrong.

Just like every powerful tool, the impact comes from the craftsman, not the tool. Marketing has more reach, with more speed, than it has ever had before. With less money, you can have more impact than anyone could have imagined just ten years ago. The question, one I hope you'll ask yourself, is what are you going to do with that impact?

For me, marketing works for society when the marketer and consumer are both aware of what's happening and are both satisfied with the ultimate outcome. I don't think it's evil to make someone happy by selling them cosmetics, because beauty isn't the goal, it's the process that brings joy. On the other hand, swindling someone out of their house in order to make a sales commission...

Just because you can market something doesn't mean you should. You've got the power, so you're responsible, regardless of what your boss tells you to do. (Ok, Sorry couldn't resist writing this last line though it makes me sound like a saint preaching the impossible...however the least we can do is think about it, probably at some point in time when we actually can, we will be able to make a choice)

Signing off for the day...

Tuesday, March 24, 2009

1st Post

I finally got over it today...I really don't even know what to call it...perhaps laziness, maybe indiferrence, maybe just lack of time to spare for an additional activity during the day.

But I've decided (and I don't know how long I'll be able to sustain this streak of journalism which has suddenly surged through my being) that I'll start today, if only to post every once in a while, if only to post stuff which I have found really interesting and feel like sharing (and god alone knows how many people it'll finally end up being shared with/read by) but all the same I'm going to make an honest attempt if only to experience this phenomenon called blogging first hand once.

Watch this space, will follow up this first post with my first attempt at 'real' blogging very soon :)